How To Get Your
Home Sales to the Closing Table
by Janet Wickell
from http://about.com/
Techniques for Real
Estate Agents
It's surprising how many real estate agents feel
the most important part of their job is getting
a signed contract. In the real world, a contract
is just the beginning for any agent who plans
to take the real estate profession seriously.
Closings Don't Just Happen
What about getting the sale to closing? Most closings
don't just happen, they take place because at
least one agent involved in the transaction makes
the effort to ensure everything is progressing
as it should.
I've seen many contracts fall apart simply because
the agents weren't staying in touch with their
clients and other parties involved in the sale.
They sent their clients off with a few names,
waved good-bye, and said see you at closing. Does
that sound crazy? It sure is, but it happens–more
often than you can imaginep] The bottom line:
no closing, no commission–and probably no
referrals, your future income.
Those of us who plan to be around for the long
term must show that we are the people clients
can look to for advice and results.
Agents Working with Buyers
Ask the lender for a list of items required for
closing, and find out if they provide online or
faxed loan status updates. If not, talk to the
lender as often as necessary to make sure all
work is being done–on your part and theirs.
If you're working with a VA or FHA loan, make
sure you're up-to-date on all the current requirements.
Be sure deadlines are met, such as promised dates
for all inspections and loan commitments. Convey
all information to the seller's agent on time.
Although you shouldn't steer a client to specific
individuals, you should provide a list of service
professionals who have good track records: surveyors,
home inspectors, pest control companies, attorneys.
Go with your clients to inspections if possible,
sticking to the sidelines and watching what takes
place. Home buyers are more likely to be stressed
if repairs are required, even if they are minor.
A thorough understanding of needed repairs makes
it easier for you to counsel your clients and
negotiate with the other agent if necessary.
Don't forget to give your clients a list of all
utility companies that service the new home. They'll
need to arrange for services to begin on the day
of closing.
Make sure clients are talking with someone about
home insurance. That sounds pretty elementary,
but many home buyers wait until the last minute
to obtain an insurance rider.
In my state, most closings are managed by attorneys,
and an attorney performs the title search. In
other states title companies perform the title
searches. Make sure arrangements are made for
the type of work required in your area.
In short, make yourself available and stay informed.
Agents Working with Sellers
If a commitment date passes with no confirmation
from the buyer's agent, call the agent to find
out why it's late, and when it can be expected.
The appraisal is critical. If more than a few
weeks go by with no appraisal, get on the phone
to find out why. After the appraisal is complete,
verify that the results meet the lender's expectations.
Your office staff should tell you when inspections
are scheduled, since the inspector must enter
the house. Call the buyer's agent the next day
to ask for feedback. If there's a problem, you
want to know now, not in two weeks.
Check-in with the other agent occasionally, to
make sure things are progressing as they should.
Remind your clients about utility shutoffs or
transfers.
If your clients are selling one house to move
to another, you may be handling two transactions.
That means double-duty in making sure both deals
are progressing towards synchronized closings.
Every transaction is different, you'll sometimes
have problems that are deal killers. It happens.
But it shouldn't happen simply because someone
doesn't do their job.
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